Technician (Troubleshooting Technical Support)

Job ref no. AH
Job level Entry
Work experience
Education Diploma/ Certificate
Location Hong Kong Island
Employment type Full Time
Industry Information Technology
Job function Information Technology (IT)
Post on 2024-02-05


  •  Provide IT technical support and troubleshooting
  •  Responsible for on-site software installation and upgrade
  •  Provide general equipment maintenance to ensure an efficient operation of systems
  •  Handle customers’ inquiries
  •  Provide software and product training according to customer needs


  •  1-2 years of customer service or technical support experience
  •  Good knowledge of Windows based products and tools
  •  Good knowledge of Wan and Lan support
  •  Good communication skills in both English and Chinese and with good telephone manner